Area Manager (North East & Mid Scotland)

Trussell Trust Role Profile: 

Directorate:          Operations

Responsible to:      Operations Manager (Scotland, North East & Cumbria)

Responsible for:     No Direct Reports

Salary:                   £26,364 per annum (£16.90 per hour) plus benefits

Hours                     30 hours per week


Role outline         

Ensuring the delivery of vision of The Trussell Trust to end hunger in the UK by: Delivering support and services to Trussell Trust foodbanks and other organisations through individual meetings, Quality Assurance and development visits, regional clusters and training sessions and national conferences.



  • Assist foodbanks to develop their offering to clients by providing advice and support through new initiatives and partnerships.
  • Ensure The Trussell Trust model is operating to a high standard in foodbanks and their centres by:  building and maintaining relationships, training and upskilling Project Managers and volunteers; communicating with governing charities and encouraging robust governance practices, and provide appropriate support and advice as required.
  • Undertake annual Quality Assurance/development visits, produce accompanying reports and support foodbanks to deliver the required outcomes.
  • Act as first point of contact in assisting foodbanks to deal with complaints and other significant issues.
  • Organise and chair regional conferences, clusters or events to promote co-operation and sharing of good practice.
  • Contribute to the development and promotion of national foodbank initiatives and support foodbanks with grant application processes, as required.
  • Develop positive relationships with politicians, external agencies and media organisations as required to promote The Trussell Trust’s mission and vision.
  • Maintain regular reports and administrative documents and update systems as required.
  • Participate in regular 1:1s and annual reviews, contributing to the identification of objectives and targets, and monitoring of progress towards them.
  • Actively contribute to a culture of innovation, resourcefulness and best practice to make the best use of time and skills in the team.
  • Promote collaborative and flexible working across the team and the wider Trust.


Any other reasonable duties as specified by the line manager to support the work of the Trust.


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